Refund & Cancellation Policy
Stay for Dinner, LLC
Effective Date: October 19, 2026
At Stay for Dinner, we understand that life doesn't always go according to plan.
Schedules change, unexpected things happen, and sometimes an evening needs to be postponed.
We want booking an experience to feel as thoughtful and comfortable as the experience itself. Our Refund & Cancellation Policy is designed to be fair, flexible, and transparent for everyone involved.
1. Cancellations & Rescheduling
If you need to cancel or reschedule a confirmed experience, please contact us as soon as possible.
Our cancellation policy is as follows:
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More than 48 hours before your scheduled visit: Receive a full refund of the service fee or reschedule at no additional charge.
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24–48 hours before your scheduled visit: Receive a 50% refund of the service fee or request to reschedule, subject to availability.
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Less than 24 hours before your scheduled visit: The service fee is nonrefundable.
We understand that emergencies happen and will consider reasonable exceptions on a case-by-case basis.
All cancellation windows are measured from the scheduled start time of the experience.
2. Grocery Purchases & Additional Expenses
Groceries and other approved purchases are billed separately from the experience fee.
If groceries or supplies have already been purchased for your scheduled visit, those expenses may remain your responsibility, even if the experience is canceled or rescheduled.
We will make reasonable efforts to minimize unnecessary expenses and will provide details of any applicable charges.
3. Rescheduling an Experience
We are happy to help you find another time that works.
Rescheduling requests are subject to companion availability and our cancellation guidelines.
If your preferred companion is unavailable for the new date, we may offer an alternative companion or another available date.
Any additional charges associated with changes to the experience will be communicated before confirmation.
4. Cancellations by Stay for Dinner
On rare occasions, we may need to cancel or reschedule an experience because of companion availability, severe weather, safety concerns, or other unforeseen circumstances.
If Stay for Dinner cancels a confirmed visit before services begin, you may choose to:
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Reschedule the experience at no additional service charge.
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Receive a full refund of the affected service fee.
If a visit is interrupted or ended early, we will review the circumstances and determine an appropriate refund or credit, consistent with applicable law.
5. Gift Cards & Gift Experiences
Stay for Dinner gift cards are intended to give someone special an evening to look forward to.
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Gift cards may be redeemed toward eligible Stay for Dinner experiences.
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Gift cards are generally nonrefundable after purchase, except where required by law.
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Unused gift-card balances remain available for future eligible experiences.
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Gift cards are not redeemable for cash except where required by law.
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Gift cards do not expire and are not subject to inactivity fees.
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If an experience purchased with a gift card is canceled within the applicable refund window, the refundable amount will be returned to the gift-card balance.
If a gift recipient is located outside our service area or is unable to use the gift, please contact us. We'll be happy to discuss available options.
6. Weekly Table & Multiple-Visit Experiences
For packages that include multiple visits, such as our Weekly Table experience, each scheduled visit is subject to the cancellation guidelines outlined above.
If you wish to discontinue a package before all visits have been completed, please contact us.
We will review the remaining unused visits and determine any available refund or credit based on the package's original purchase terms, services already delivered, and applicable law.
Any package-specific refund conditions will be disclosed before purchase.
7. Concerns About Your Experience
Your trust means everything to us.
If an experience doesn't meet your expectations, we want to know.
Please contact us within 48 hours following the visit and share your concerns. We'll review the circumstances and work toward a fair resolution, which may include a partial refund, service credit, or another appropriate accommodation.
Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.
8. Refund Processing
Approved refunds will be issued to the original payment method whenever possible.
Please allow approximately 5–10 business days after the refund is processed for the funds to appear, depending on your financial institution or payment provider.
Refunds for purchases made using gift cards will generally be returned to the original gift-card balance.
9. How to Request a Cancellation or Refund
To cancel, reschedule, or request a refund, please contact:
Stay for Dinner, LLC
Email: info@stayfordinner.com
Website: stayfordinner.com
Please include your name, booking confirmation number (if available), scheduled visit date, and a brief explanation of your request.
We will review your request and respond as promptly as possible.
Our companions are there to prepare meals, share conversation, and provide a welcoming experience—not to provide medical supervision.
Customers should inform us of any relevant circumstances that could affect a guest's ability to participate safely.
In the event of an apparent emergency, a companion may contact emergency services and attempt to notify the designated emergency contact.
Stay for Dinner does not guarantee emergency response times or continuous monitoring of guests.
Customers remain responsible for arranging any medical, personal care, or ongoing supervision that a guest requires.